![]() You cannot control this when giving the software out to existing clinic providers – you cannot guarantee that they would use it as you want them to. Though we always came back to this idea that we wanted to provide a patient-centric experience. We were looking for ways that we could scale the technology most efficiently, so we considered providing our software to other clinics. Then, in January 2017, we opened our first clinic to the public. Ten months later, in October 2016, we did a soft launch at TechCrunch Disrupt, at their startup competition. We then worked on the patient-facing technology platform and a bricks and mortar clinic. The very first step was the two months during which we pivoted to a patient-facing concept. When did Carbon launch and how has it evolved over time? If you are advising early stage companies,, then you need to allow some time to figure it out and you have to be willing to understand that it might not work. ![]() There has to be a small amount of ‘free work’ you have to do to see if you like each other, if you can work together. If you are advising early stage companies, like I was at Carbon Health, then you need to allow some time to figure it out and you have to be willing to understand that it might not work. ![]() This way, we were on the same page from the beginning. If I could not get it from Eren and Tom then I told them that I would move to another opportunity at some point. I made it clear to them that I was looking for something that I could get involved with full-time. One question that many in our community would be curious about is how did you transition from being an advisor to Tom and Eren to being a co-founder? My advice to them was to also incorporate a patient-facing platform, because I felt strongly through my clinical experience that patients needed a better experience of care too. They had a different perspective before they met me, to focus on a behind-the-scenes platform to help clinicians work better. They both knew engineering and startups, and they were looking for a doctor to either advise them or join as a co-founder. I had a happenstance introduction to Eren and Tom through a friend in early 2016 – I really liked their vision, and we had a shared vision about what we wanted to do. How did you get involved with Carbon Health? These were areas where I did not have much experience. I also considered starting up on my own, but was unsure about finding an engineering team and getting funding. I had been thinking about joining a company that had already got off the ground, with perhaps 25-50 people, and I looked around at several such companies. I realised that I needed to be working closer to full-time with a company. For example, what the clinical workflow might look like, and the people in the system who might use the technology.ĭuring this time I realised that I wanted to be more hands-on with a product to really drive change in an organisation. I was offering guidance around the clinical knowledge required. One in particular was CareMessage whom I was working with on a more consistent basis. I was advising a few startups alongside my clinical work, and this was taking up about 25% of my time. This was shift-based, so I had time to work on something else. Tell us about your innovation journey prior to Carbon Health?įor about 2.5 years after residency I was mostly doing hospitalist work. There are a few other hubs with lots such as Boston, but I do not think it is so prevalent outside of these hubs. This is especially true in San Francisco. I definitely think that an increasing number of doctors are interested in innovation in the US. There are a small sub-set of special hospitals that are known for continually innovating in the US – like Duke and Geisinger, but they are only a select few. I was meeting with technology founders and non-clinical people that were looking for clinical guidance for their cool ideas. The pathway that I forged was on my own, outside the UCSF walls – by attending conferences like Health 2.0 and Rock Health. They do foster innovation, but mostly in the academic sense with research and grants. Was there something about the UCSF environment that fosters innovation? Is it typical for a US hospital setting? You started your medical career in Silicon Valley at University of California, San Francisco (UCSF).
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